Customer Reviews

Read what some of our satisfied insurance customers have to say about James B. Murdoch Insurance! If you’d like to provide your feedback, please submit your online review.

  • Roseann Annis
    He was very prepared and knowledgeable about the Erie Insurance policies.Read Full Review

    “Jesse met with my husband and me at our home. He spent quite a bit of time answering our questions and helping us to decide how we wanted to structure our insurance policies. He was very prepared and knowledgeable about the Erie Insurance policies. He listened carefully to determine our needs and preferences. In the end, we saved money on our new annual premium and even added an umbrella policy. Jesse’s service exceeded our expectations.”

  • Jim Metcalf
    I have always gotten FAST AND GREAT SERVICE.Read Full Review

    “I have dealt with the Murdoch’s for over 50 years. When ever I have had an insurance problem I call them and get the answer to my problem. It is great calling them and getting a human who answers the telephone. If you call back you can talk to that same person. I have always gotten FAST AND GREAT SERVICE.”

  • Jarrett Westfall
    ...impressed with his flexibility with be able to meet with me at my home...Read Full Review

    “Kris Aumiller was very professional in handling my questions and concerns. I was truly impressed with his flexibility with be able to meet with me at my home despite my unpredictable work schedule. During the visit, Kris made us feel very comfortable with the policies he designed for us and he left us feeling like we were in excellent hands!

    The extra money we saved by switching felt really good too!

    I strongly encourage everyone to give Kris Aumiller a shout to have your insurance needs evaluated! You never know what you may find.”

  • Kris Aumiller
    5 Stars!
  • Nicole Wood
    Great experience for years with Murdoch!
  • Calvin W Williams III
    Five stars
  • R Mallu Harrisburg
    Thanks for your help on updating the policy,...Read Full Review

    “Thanks for your help on updating the policy, it was a pleasure visiting the office

  • Charlie McCabe
    im's the best! I've known him for over 25 years!
  • Ryan Klawitter
    Very professional organization.Read Full Review

    “Very professional organization. My agent, Kris Aumiller, is extremely knowledgable and always able to answer my questions to ensure the best coverage was provided.”

  • MB
    Wonderful costumer service. Thanks
  • JB
    It’s no wonder your group has such a good reputation in the community.Read Full Review

    “Hey Jim, I wanted to touch base with you to tell you how much my wife and I appreciated the gift you and your group sent over to us for the birth of our child. It’s no wonder your group has such a good reputation in the community. Thanks again.”

  • ND
    Simple and easy insurance experience with a great staff!
  • BG
    Keep up the great work!Read Full Review

    “Jim, This is a great communication. Hopefully, we can all get through this with minimal issues. Keep up the great work!”

  • SE
    Thank you!Read Full Review

    “Jim…excellent information. I will be forwarding this to my daughter to read also. Thank you!”

  • JL
    Thanks to your team’s continued hard work.Read Full Review

    “Jim, You might not get many of these type of e-mails, but I wanted to thank you for your “emergency contact info” e-mails you sent prior to the storm. It was nice to know our Insurance provider sent out this important information with contact #’s and the reassurances that your firm will be available. I saved that info for friends and family, as I thought it was a great idea and good info to have. Thanks to your team’s continued hard work.”