James Murdoch celebrated his 25th anniversary in the insurance industry in 2014. Jim began his insurance career in 1989 when he joined his father and brother in the family agency in Harrisburg. He brought the beginnings of technology to the agency and became a go-to person for other ERIE agents when it came to computer and technology issues. Prior to 1989 he was a retail manager with Toys R Us in the Philadelphia / New Jersey market.
Following his father’s retirement in 2000, Jim chose to open his own agency on the West Shore in Mechanicsburg. James B. Murdoch Insurance Group opened in October of 2000. In 2007, agency growth permitted the acquisition of its current location at 4300 Carlisle Pike, Camp Hill PA 17011.
As President of his company, Jim takes great pride in providing the direction for growth of the agency. At its core, the agency uses technology to provide its clients top notch service, while bringing the best possible products to fit the needs of the customer. Today, the agency is 100% automated with an entire paperless system, cloud computing services, VOIP phone services, electronic newsletters, iPhone & Android agency apps, website integrations, social media, and much, much more for the benefit of all clients. Jim currently serves on Erie Insurance Group’s Information Technologies Task Force, and the agency itself serves as a beta testing facility for ERIE on many software platforms.
Jim’s primary objectives for his agency’s continued success are to develop agency policies and procedures, manage key-client relationships, control insurance market and vendor relationships, and provide strategic direction to a growth-oriented company.
Jim is an avid road cyclist and enjoys his annual trek to the New Jersey Shore on his self-powered two wheels. James is a graduate of Harrisburg Area Community College with an Associates Degree in Business Administration. He is married with 2 children and 3 step-daughters and supports Harrisburg Area Community College, The University of Pittsburgh, and Virginia Tech through tuition payments for his children.